Windsor Support

Customer Information Policy

Written by Windsor Support

Windsor does not intend, and the site is not designed to collect personal information from those users under the age of 13. If you are under 13 years old, you should not provide personal information to our site or in connection with the services. Windsor recognizes that it must maintain and use customer information responsibly. The information collected is used to help us respond to customer inquiries, send emails about sales and events, and other marketing and promotional materials through the mail, contact contest winners and/or ship and bill orders. The information also helps us in determining what products appeal to our customers so we can better merchandise our site.

Windsor collects personal information necessary to process an order, a contest entry or a request to receive promotional emails from the consumer. This information includes name, address, city, state, zip code, phone number, email address, gender optional and date of birth optional. For those users who have opted to register their personal profile with the Site by setting up an account, the above information, including additional Ship To addresses, can be reviewed and maintained by the customer by accessing it through the My Account link in the top navigation bar of the Sites pages. For those customers who have not registered a maintainable account on the site, they may contact Windsor customer service at 1-888-494-6376 to have their information updated as needed.

We may use customer information for marketing and promotional purposes. Each promotional email we send comes with a link that enables our customers to unsubscribe or remove themselves from our mailing list. In addition, we may from time to time make customer information available to other carefully screened companies. Categories of companies with which we may share information include other companies that we believe offer products and services that our customers may be interested in, either directly or through companies that market information about potential customers to other suppliers of products or services. If you would like to make sure that we make every effort not to share your email address or other information with third parties, just send an email message to info@windsorstore.com.

When we offer contests or promotions, or join with other companies to do so, visitors who choose to participate in these contests and promotions may be asked to provide personal information to participate. That information may then be used by us and any company offering the contest or promotions to notify winners or to fulfill promotional obligations. We may use third parties to perform services such as mailing marketing and promotional materials on our behalf. We will supply customer information to those third parties to the extent necessary to enable them to perform the services we have engaged them to provide.

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